SAMBHRAMA HT

I’m an Operations & Catalog Management Specialist with 7+ years of experience across e-commerce and retail operations, including Swiggy, Flipkart, GoZefo, and Karigari Fashions. I specialize in catalog management, vendor and stakeholder coordination, taxonomy rule configuration, and process optimization.

At Swiggy, I managed end-to-end Instamart catalog operations—covering vendor onboarding, taxonomy rule configuration, and category definition. I resolved escalations, completed quality checks, and improved product listing accuracy while collaborating with stakeholders to ensure operational compliance with brand standards.

I’ve also strengthened listing performance by implementing slot tagging and product description standardization at Swiggy, reducing catalog errors and improving delivery efficiency. Earlier roles included catalog management for books, office stationery, and musical instruments at Flipkart, alongside partnership work with marketplace sellers on Product Listing Advertisements (PLA).

My approach is analytical and detail-driven: I lead quality verification, website QC, and defect identification (including 100% product attribute accuracy and optimization of refurbishing standards at GoZefo). I’m hands-on with MS Excel and use Power BI for reporting—always focused on improving quality, workflow clarity, and customer satisfaction.