Rakesh Kumar
@rakeshkumar7
Operations leader in fintech and wealth with strong compliance and onboarding expertise.
IndiaWhat I'm looking for
I am an operations professional with over 8 years of experience across fintech and wealth-management platforms, focused on mutual fund operations, onboarding frameworks, and compliance governance.
I have set up scalable operational processes and SOP-driven workflows that improved execution consistency, reduced process gaps, and increased digital adoption across teams.
I led mutual fund product integrations (BSE StAR MF model), built Authorized Person onboarding and inspection workflows, and managed HNI client servicing while strengthening governance and audit readiness.
I collaborate cross-functionally to deliver data-driven process improvements, reconciliation controls, and operational readiness for new product launches, and I hold a B.Com and NISM Series V-A certification.
Experience
Work history, roles, and key accomplishments
Associate Operations Manager
Peepal Co Group
May 2023 - Dec 2025 (2 years 7 months)
Established SOP-driven operational frameworks aligning RIA models with AMCs to enable scalable, compliant platform operations and led BSE StAR MF integrations as senior SME to ensure smooth product rollout.
Associate – Team Lead (Operations)
Pioneer Client Associates
Mar 2022 - Apr 2023 (1 year 1 month)
Drove digital execution adoption from 30% to 70% by implementing SOPs and handover protocols, developed KYC and onboarding frameworks for new products, and closed reconciliation gaps to strengthen compliance.
Manager – Operations & Credit
Bajaj Finserv Direct Limited
Sep 2021 - Mar 2022 (6 months)
Conducted operational testing and sign-off for application launches, designed SOPs to improve OSP utilization and consistency, and developed onboarding metrics and reporting models for data-driven improvements.
Assistant Operations Manager
INDmoney
Sep 2018 - Aug 2021 (2 years 11 months)
Managed HNI onboarding, order placement and reconciliations while collaborating with RTAs, BSE StAR and CVL to implement process improvements and enhance data integrity across servicing workflows.
Senior Customer Service Executive
ET Money
Jul 2017 - Aug 2018 (1 year 1 month)
Executed KYC filings and order processing with RTAs, maintained TAT adherence, and managed client queries coordinating resolutions across operations teams.
Senior Customer Service Officer
Computer Age Management Services
Jun 2016 - Jul 2017 (1 year 1 month)
Supported customer onboarding and relationship management, assisted in training new hires, and handled live client interactions to ensure service quality.
Education
Degrees, certifications, and relevant coursework
Gossner College, Ranchi
Bachelor of Commerce, Accountancy
2010 - 2013
Completed a Bachelor of Commerce with specialization in Accountancy, focusing on core accounting and commerce subjects.
National Institute of Securities Markets (NISM)
NISM Series V-A Certification, Mutual Funds
Earned the NISM Series V-A Mutual Fund Distributors Certification validating knowledge of mutual fund products and distribution regulations.
Availability
Location
IndiaAuthorized to work in
Job categories
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