At Tata Consultancy Services, I led the functional design and stakeholder rollout of a ServiceNow-to-ManageEngine migration spanning 25,000+ hardware assets. I also defined integration requirements for Azure Active Directory, Endpoint Central, and Site24x7 in partnership with technical teams.
I own end-to-end hardware and software asset lifecycle governance and support CMDB accuracy, licensing compliance, and audits. Through software reharvesting and Effective License Position compliance, I reduced annual software spend by 15%; process documentation and standardization raised ITAM operational output by 30%.
