Raj karn Gupta
@rajkarngupta
Sales operations team lead at PhysicsWallah who manages 16 direct reports and builds dashboards and tools to improve follow-up coordination.
IndiaWhat I'm looking for
At PhysicsWallah Limited, I manage daily sales and operational activities for 16 direct reports, including lead allocation, follow-up monitoring, funnel reviews and performance tracking. I also audit counselor calls and use performance data to guide individual coaching.
I build dashboards and performance trackers to help counselors prioritize follow-ups, and develop internal tools using JavaScript, HTML and CSS to support campaign issue tracking. Earlier at NxtWave, I managed customer pipelines and ranked among the Top 5 Business Development Executives in my cohort.
Experience
Work history, roles, and key accomplishments
Senior Associate - Team Lead, Sales & Operations
Mar 2024 - Present (2 years 7 months)
Manage daily sales and operational activities for 16 direct reports, including lead allocation, follow-up monitoring, funnel reviews, and performance tracking. Build dashboards and internal tools using Excel, Google Sheets, and Google Apps Script to improve visibility and reduce manual coordination.
Handled sales and counseling responsibilities, including lead management and follow-up activities. Supported team operations and contributed to performance tracking.
Business Development Associate
NxtWave
May 2022 - Oct 2022 (5 months)
Managed customer pipelines from qualification through conversion, maintaining accurate opportunity stages and interaction records. Ranked among the Top 5 Business Development Executives in the cohort.
Business Development Associate
BYJU'S - Think & Learn Pvt. Ltd.
Feb 2022 - Apr 2022 (2 months)
Managed prospective customer information and follow-up activities throughout the acquisition process. Achieved 128% of the assigned target during on-the-job training.
Education
Degrees, certifications, and relevant coursework
Swami Vivekanand Subharti University
Bachelor of Arts (Honours), English
2018 - 2021
Pursued a Bachelor of Arts (Honours) in English, developing strong analytical and communication skills.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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