As an Operations Senior Analyst in Chennai, I handle projects through closure within turnaround time and analyze and process information in MS Excel. I also monitor day-to-day deliverables and handle team and client queries.
My work includes O2C processes, quality checks, report analysis, risk and compliance management, and serving as the end-to-end process focal point for my team. I’ve also worked as a Process Associate, handling customer queries, order booking and allocation, MIS preparation, and trainee mentoring.
