Rajesh Khatri

I am a seasoned customer service professional with a strong background in technical support and troubleshooting of software applications. With a post-graduation degree in M.Tech from the University of Roorkee, I have developed a solid foundation in technical skills and a passion for delivering high-quality customer support.

My experience as a Customer Service Manager at World Americas Maritime Services has equipped me with the skills to communicate effectively with customers, provide technical support, and troubleshoot software applications. I have worked with a range of digital products, including those for IMO vessels and fleets managed by the company across the globe.

I am proficient in a range of technical skills, including Chart World proprietary applications, CRM (Sales Force), Outlook, MS Office, and MS Teams. I am a strong believer in effective time management, good communication skills, and the ability to work well with minimum supervision.