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GamingFriz User

@rajdip

International Sales Executive at Trade W, growing client accounts through onboarding, product adoption, and customer re-engagement.

India

Message

What I'm looking for

I’m seeking remote or international roles in international sales or business development, and I’m open to rotational or night shifts aligned with US, UK, or Australia hours.

At Trade W, I manage high-value client accounts and build relationships that support repeat business and account growth. I guide customers through onboarding and product information, helping drive adoption and upsell opportunities.

I also re-engage inactive customers through targeted communication and handle account queries and follow-ups to support retention and continued business.

Previously, I supported partners and customers at Jindalx and delivered customer care and quality analysis at Fusion BPO Services Pvt. Ltd. I’m open to remote and international roles, including rotational or night shifts aligned with US, UK, or Australia hours.

Experience

Work history, roles, and key accomplishments

Current

Investment Advisor / Sales Account Manager

Current

Trade W

Apr 2024 - Present (2 years 6 months)

Managed high-value client accounts, building long-term relationships that supported repeat business and account growth. Guided customers through onboarding and product information, driving adoption and upsell opportunities.

Customer Relationship Management Account Growth Customer Retention Onboarding Upselling Query Handling Follow up CRM Management

Delivery Partner Support Executive

Jindalx

Jul 2022 - Mar 2024 (1 year 8 months)

Provided partner and customer support via phone and email, protecting key relationships during service issues. Resolved queries and escalations professionally, coordinating with internal teams for fast, accurate outcomes.

Customer Support Query Resolution Escalation Management Communication Skills Coordination

Customer Care Executive & Quality Analyst

Fusion BPO Services Pvt. Ltd.

Aug 2021 - Apr 2022 (8 months)

Delivered persuasive, professional email-based customer support, strengthening communication skills key to sales outreach. Monitored service quality and supported coaching initiatives, sharpening rapport-building and objection-handling techniques.

Customer Support Email Communication Quality Assurance Coaching Rapport Building Objection Handling