Raja D
@rajad
I resolve customer queries and drive B2B and B2C sales growth.
IndiaWhat I'm looking for
At Girnar Care on the Royal Enfield project, I manage inbound and outbound customer interactions, resolving service, warranty, and product queries accurately. I handle 50+ customer interactions daily while maintaining 95% customer satisfaction.
Previously at Beth Life Style Pvt. Ltd., I generated business opportunities, converted leads into clients, and exceeded monthly sales targets through B2B and B2C strategies. I build long-term customer relationships that support revenue growth.
I also bring showroom sales experience, strong Tamil and English communication, problem-solving ability, and MS Office proficiency.
Experience
Work history, roles, and key accomplishments
Customer Support Executive
Girnar Care
Jan 2025 - Present (1 year 7 months)
Managed inbound and outbound customer interactions for Royal Enfield, resolving service, warranty, and product queries with high accuracy. Consistently met call quality standards and improved customer satisfaction.
Business Development Executive
Beth Life Style Pvt. Ltd.
Jan 2020 - Dec 2024 (4 years 11 months)
Generated new business opportunities and converted leads into clients. Achieved sales targets through effective B2B and B2C strategies and built strong customer relationships to drive revenue growth.
Sales Executive
Showroom Sales
Jan 2017 - Dec 2020 (3 years 11 months)
Assisted customers with product selection and purchases. Supported daily sales operations and ensured excellent customer service.
Education
Degrees, certifications, and relevant coursework
AVS College of Arts & Science
Bachelor of Computer Applications, Computer Applications
2014 - 2017
Grade: 80%
Bachelor of Computer Applications (BCA) from AVS College of Arts & Science, Periyar University, with 80% marks.
Neelambal Subramaniyam Hr. Sec. School
Higher Secondary Certificate, Maths & Biology
2012 - 2014
Grade: 60%
Higher Secondary Certificate (HSC) in Maths & Biology with 60% marks.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
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