Open to opportunities

Raiza Angel Grace Cañeda

@raizaangelgracecaeda

Organized Administrative Assistant focused on efficient records, daily operations, and customer support using Google Workspace and AI tools.

Philippines

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What I'm looking for

I’m looking for a role where I can support daily operations and organized documentation, help customers professionally, and grow long-term in administrative support—using tools like Google Workspace, Microsoft 365, and modern AI resources.

I’m an organized and detail-oriented Administrative Assistant with hands-on experience in administrative support, customer service, and document management through student assistant and internship roles. I’ve supported daily office operations by organizing files, documents, and student records, coordinating professionally with staff and students, and maintaining structured processes.

I’m also experienced in front-line support as a Ground Crew Intern, assisting passengers, providing accurate information, and handling customer concerns with professionalism and attention to detail. Confident with Google Workspace (Docs, Sheets, Slides, Drive), Microsoft 365, Canva, Trello, and communication tools like Zoom/Google Meet, I’m growing my career toward long-term operations and administrative support roles—backed by recognition like Dean’s Lister and a Meritorious Award, plus AI-focused learning through certifications.

Experience

Work history, roles, and key accomplishments

Ground Crew Intern

Mactan Cebu International Airport

Jul 2025 - Feb 2026 (7 months)

Assisted passengers and provided accurate information while supporting front-line operations in a fast-paced environment. Helped manage customer concerns professionally and maintained attention to detail and professionalism.

Customer Service Issue Resolution Front Line Operations Professional communication Attention To Detail

Student Assistant

Biliran Province State University

Jun 2024 - May 2025 (11 months)

Assisted with daily legal office administrative tasks, including organizing files, documents, and student records. Coordinated professionally with staff and students to support day-to-day office operations.

Administrative Support Document Management Records Management File Organization Customer Service Office Operations

Education

Degrees, certifications, and relevant coursework

Biliran Province State University

Bachelor of Science in Tourism Management, Tourism Management

Grade: Cum Laude; Dean's Lister (6 semesters)

Activities and societies: Relevant coursework: Purposive Communication; Living in the IT Era; Organization and Management; Quality Service Management in Tourism and Hospitality.

Earned a Bachelor of Science in Tourism Management at Biliran Province State University, graduating in 2026 with Cum Laude honors and Dean’s Lister recognition for 6 semesters.