Open to opportunities

raieli de Oliveira

@raielideoliveira

Message

Detail-oriented administrative professional with strong customer service skills.

Brazil

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

As a dedicated administrative professional, I have honed my skills through diverse roles in various sectors, including healthcare, finance, and customer service. My experience as an Administrative Assistant at S&S Contábeis involved managing client communications, preparing reports, and ensuring efficient operational processes. I take pride in my ability to handle multiple tasks while maintaining a high level of accuracy and attention to detail.

Previously, I served as a Receptionist at Hospital Madre Regina Protmann, where I provided exceptional support to patients and medical staff. My responsibilities included managing patient registrations, scheduling appointments, and facilitating communication between departments. This role enhanced my interpersonal skills and taught me the importance of collaboration in improving patient experiences.

Throughout my career, I have demonstrated a commitment to excellence and a proactive approach to problem-solving. I am eager to leverage my administrative expertise in a dynamic environment where I can contribute to organizational success and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Auxiliar Administrativo

S&S Contábeis

Jan 2025 - Apr 2025 (3 months)

Provided in-person, phone, WhatsApp, and email customer service. Prepared reports, updated and created spreadsheets, and reviewed balance sheets and payroll. Handled company contract changes, issued payment guides, opened MEIs, and requested INSS licenses and fire/operating permits.

Customer Service Reporting Spreadsheets Permitting Customer Relationship Management Administrative Support

Recepcionista

Hospital Madre Regina Protmann

Sep 2020 - Jul 2024 (3 years 10 months)

Provided patient service, support, and guidance, including updating patient registrations in the MV Soul 2000 system. Managed phone and WhatsApp scheduling for appointments and exams, controlled medical schedules, and provided direct support to physicians. Handled patient admissions for SUS and private insurance, authorized procedures on various platforms, and assisted insured patients with applic

Scheduling Insurance Authorization Customer Support Billing Document Management

Estagiária

SICOOB Instituição Financeira Cooperativa

Jul 2018 - Jul 2020 (2 years)

Assisted the general public and provided administrative and operational support to staff and clients. Offered guidance on products and services, helped with administrative processes, and organized documents. Managed the agency's WhatsApp, sent documents to various locations, and prepared reports.

Customer Service Administrative Support Document Management Reporting Cash Flow Management Relationship Management

Auxiliar de Escritório

Serpau Madeiras Serraria e produção de artefatos de madeira

Sep 2014 - Jun 2018 (3 years 9 months)

Issued electronic invoices and maintained direct contact with clients via phone and email. Organized files, managed human resources and accounting services, and separated accounts payable and receivable. Issued product manifests for transportation and handled banking services.

Invoicing Client Communication Human Resources Accounts Payable Banking Operations Payroll Administration