Laila Raíssa

My name is Laila Raíssa Ferreira Barbosa, and I am a dedicated customer service representative with a passion for delivering exceptional customer experiences. With a high school diploma from EREM Abílio de Souza Barbosa, I have honed my skills in communication, problem-solving, and empathy through my professional journey.

At Santa Tereza Atacarejo, where I have worked from 2021 to 2024, I provided direct customer support, ensuring high-quality service while efficiently resolving customer issues. My role involved addressing inquiries and managing complaints, always with a focus on customer satisfaction. I collaborated with my team to maintain an organized and efficient work environment, which contributed to our overall success in delivering excellent service.

I am eager to further enhance my skills in customer service and related fields, and I am available for flexible schedules and shift work. I believe that my commitment to customer satisfaction and my ability to work well in a team make me a valuable asset to any organization.