raphaela martins

My name is Raphaela Monteiro Martins, and I am a dedicated administrative professional with a strong background in customer service and administrative operations. I hold a degree in Pedagogy from the Universidade do Estado do Pará, where I developed skills in supervision and coordination. My professional journey has equipped me with a diverse skill set that I leverage to enhance organizational efficiency.

Throughout my career, I have gained valuable experience in various administrative roles, including my position as an Administrative Agent at CGB Energia Ltda, where I honed my skills in customer service and commercial procedures. I have also served as a Manager at Loteria Zebras II and III, where I was responsible for daily financial reconciliations and inventory management. My ability to work collaboratively and maintain strong interpersonal relationships has been key to my success in these roles.

I am passionate about contributing to team success and am always eager to learn new tasks. I am proficient in various software systems, including SAP CRM, and I am committed to upholding company standards while meeting operational needs.