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@izabelamaximiano
Aspiring professional in administration and customer service.
My name is Izabela Oliveira da Silva Maximiano, and I am currently pursuing a degree in Hospital Management at Wyden Unimetrocamp. With a strong foundation in customer service and administrative support, I have gained practical experience through my roles as a General Receptionist and an Intern in Reception. My goal is to contribute my skills while continuously learning and growing in my career.
At Clínica da Cidade, I honed my abilities in public interaction, managing appointments, and supporting administrative tasks. I take pride in my effective communication skills and my ability to empathize with clients, ensuring a positive experience for everyone I assist. I am eager to bring my proactive attitude and commitment to excellence to a dynamic team.
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Work history, roles, and key accomplishments
Clínica da Cidade
Jan 2023 - Jan 2025 (2 years)
Provided comprehensive customer service via multiple channels, managed financial transactions including invoicing and cash handling, and scheduled appointments. Supported the ultrasound department with patient preparation and report typing, while also handling administrative tasks like email management and procurement.
Clínica Liedente
Jan 2022 - Jan 2023 (1 year)
Assisted with customer service and managed document organization and filing systems. Handled contract printing, term processing, and updated financial spreadsheets.
Degrees, certifications, and relevant coursework
Tecnólogo em Gestão Hospitalar, Gestão Hospitalar
2024 - 2027
Studying core principles of hospital management and healthcare administration. Focusing on operational efficiency, patient care coordination, and regulatory compliance.
Ensino Médio Completo, General Studies
Completed secondary education curriculum. Studied a range of subjects including mathematics, science, language arts, and social studies.
Software and tools used professionally
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