Rahul Shaw

I am a highly motivated Customer Support Specialist with a strong background in cryptocurrency, e-commerce, and insurance claims analysis. My experience includes providing exceptional customer service for major platforms like Amazon and Coinbase, where I effectively managed inquiries and resolved technical issues. I pride myself on my ability to learn quickly and adapt to fast-paced environments, ensuring customer satisfaction through efficient problem-solving.

In my previous role as a Senior Associate at Wipro Limited, I analyzed insurance claims, optimized settlement processes, and reduced processing times by 20%. My analytical skills and attention to detail have enabled me to identify fraudulent claims and negotiate effectively with external partners. I am committed to continuous improvement and staying updated with industry trends to enhance service delivery.