Rahul Mandal
@rahulmandal
I generate qualified leads and support students through training registrations.
IndiaWhat I'm looking for
At Henry Harvin Language Academy, I contact prospective students and professionals to explain training programs and webinars, support registrations, and answer course-related questions.
I manage qualified leads in Salesforce CRM, maintain customer records and daily activity reports, and coordinate with internal teams for smooth webinar execution. On peak days, I've handled 80–100 customer interactions through inbound and outbound calls.
I'm looking to grow in Operations, Customer Success, Marketing, or Business Development, bringing consultative pitching, relationship building, and target-focused customer support.
Experience
Work history, roles, and key accomplishments
Senior Business Developer
Henry Harvin Language Academy
Jun 2024 - Present (2 years 4 months)
Contacted prospective students and professionals to explain training programs and webinars. Handled inbound and outbound calls, generated qualified leads, and managed them through Salesforce CRM.
Education
Degrees, certifications, and relevant coursework
IGNOU University
Bachelor of Arts, English
Bachelor of Arts in English Honours from IGNOU University, completed in 2019.
A P K Roy Memorial College
Higher Secondary
Completed 12th grade from A P K Roy Memorial College in 2014.
B Tagore Academy
Secondary School
Completed 10th grade from B Tagore Academy in 2012.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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