rahul bunga
@rahulbunga
I resolve customer, CRM, and user-access issues across support operations.
IndiaWhat I'm looking for
At Tata Consultancy Services, I supported CRM-related customer requests, user issues, access permissions, and escalations while coordinating with project and security teams for timely resolution.
On the Willis Towers Watson support project, I managed role-based access requests, monitored access logs, and worked with Active Directory, ServiceNow, RBAC, and security compliance processes.
Experience
Work history, roles, and key accomplishments
Provided customer and user support for CRM-related activities, handling access and permission requests, escalations, and coordinating with project and security teams to resolve user access issues.
Education
Degrees, certifications, and relevant coursework
SRKR Engineering College
Bachelor of Technology, Information Technology
Pursued a Bachelor of Technology in Information Technology at SRKR Engineering College, affiliated with Andhra University.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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