Open to opportunities

Odutayo Odufuwa

@odutayoodufuwa

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Results-driven Data Analyst with expertise in business insights.

Nigeria

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a results-driven Data Analyst with over 5 years of experience in transforming data into valuable business insights. My expertise spans across business analysis, risk management, payment optimization, revenue optimization, and fraud detection. I am proficient in advanced tools such as SQL, Power BI, and Python, which I utilize to streamline reporting, automate workflows, and deliver data-driven strategies that support business goals.

Throughout my career, I have been recognized for building effective data solutions that drive operational efficiency and boost revenue. My collaborative approach allows me to lead high-performing teams and tackle complex data challenges, ultimately fueling organizational success. I am passionate about using data to inform decision-making and have successfully developed real-time reporting systems and interactive dashboards that provide actionable insights.

Experience

Work history, roles, and key accomplishments

Current

Senior Data Analyst

Current

Flutterwave Technology Solutions

Jul 2023 - Present (2 years)

Developed real-time reporting systems to monitor and improve transaction success rates. Automated data processes, enhancing efficiency and streamlining workflows. Built and maintained interactive dashboards using Power BI, Excel, and SQL to track KPIs and proactively identify issues.

Power BI SQL Excel Data Automation Dashboard Development Data Analysis Reporting Data Storytelling

Current

Senior Data Analyst

Current

Flutterwave Technology Solutions

Jul 2023 - Present (2 years)

Developed real-time reporting systems to enhance transaction success rates and automated data processes for improved efficiency. Built interactive dashboards using Power BI, Excel, and SQL to track KPIs, providing data-driven insights for business challenges. Collaborated with cross-functional teams and data engineers to optimize data structures and support decision-making.

Power BI SQL Excel Data Visualization Data Analysis Reporting Automation Storytelling KPI Tracking

Associate, Data Analyst

Flutterwave Technology Solutions

Sep 2021 - Apr 2023 (1 year 7 months)

Designed and implemented a risk rating model to classify merchants based on transaction patterns. Conducted analyses to prevent fraud and built dashboards to monitor KPIs, developing automated reports to flag suspicious activities.

Power BI SQL Python Risk Analysis Fraud Prevention Dashboard Development Data Reporting Data Visualization KPIs Automation

Associate Data Analyst

Flutterwave Technology Solutions

Sep 2021 - Apr 2023 (1 year 7 months)

Designed and implemented a risk rating model using Power BI, Excel, SQL, and Python to classify merchants into risk categories. Conducted risk-based analyses of transaction patterns to identify and prevent fraudulent activities.

Power BI SQL Python Risk Analysis Data Visualization Dashboard Development Fraud Detection Data Reporting

Relationship Manager/Analyst

FirstBank

Nov 2019 - Sep 2021 (1 year 10 months)

Designed a sales dashboard to track customer balances and transaction patterns, enhancing customer satisfaction. Cultivated client relationships to drive revenue growth and mentored colleagues on advanced Excel techniques to boost productivity.

Customer Relationship Management Excel Data Analysis Mentoring Customer Satisfaction Reporting

Graduate Trainee

First Academy (First Bank, Nigeria)

May 2018 - Sep 2018 (4 months)

Developed a strong understanding of various financial products in the banking industry, gaining foundational knowledge and skills in customer service and banking operations.

Financial Products Banking Operations Customer Service Training

Relationship Manager / Analyst

First Bank

Nov 2019 - Aug 2021 (1 year 9 months)

Designed a sales dashboard to track customer balances and transaction patterns, enhancing efficiency and customer satisfaction. Cultivated client relationships to drive revenue growth and mentored colleagues on advanced Excel techniques.

Customer Relationship Management Excel Data Analysis Mentoring Client Engagement

Head, Customer Service

First Bank

Oct 2018 - Dec 2019 (1 year 2 months)

Delivered prompt resolution of customer issues while maintaining high satisfaction levels. Prepared monthly account proofs for compliance and maintained over 95% ATM uptime.

Customer Service Compliance ATM Management Team Leadership Customer Satisfaction Reporting

Head, Customer Service

First Bank

Oct 2018 - Nov 2019 (1 year 1 month)

Ensured prompt resolution of customer issues while maintaining high satisfaction levels. Prepared monthly account proofs for compliance and maintained high ATM uptime for seamless banking services.

Customer Service Compliance ATM Management Customer Satisfaction Team Leadership Reporting Banking Problem Solving

Graduate Trainee

First Academy (FirstBank, Nigeria)

May 2018 - Sep 2018 (4 months)

Gained a strong understanding of various financial products in the banking industry, contributing to foundational knowledge in data analysis and customer service.