"I am a detail-oriented Chat & Email Support professional from Bangladesh. I am reliable, efficient, and can provide excellent customer service via chat and email."
RI
Open to opportunities
Rahat Ibtesam
@rahat
Detail-oriented Chat & Email Support professional from Bangladesh. Reliable, efficient, and ready to provide excellent remote customer service.
BangladeshWhat I'm looking for
Name: Rahat
Title: Chat & Email Customer Support
Specialist
Skills: Chat Support, Email Support, Customer Service, Typing, English Writing
Experience: Provided email and chat support for clients, resolving queries efficiently and professionally.
Languages: English (Writing)
Introduction / About Me:
I am a detail-oriented Chat & Email Support professional from Bangladesh. I am reliable, efficient, and skilled at responding to customer queries promptly and professionally. I am eager to work remotely full-time and provide excellent customer service via chat and email.
Experience
Work history, roles, and key accomplishments
TSChat & Email Customer Support
Mar 2022 - Aug 2025 (3 years 5 months)
I am a detail-oriented Chat & Email Support professional from Bangladesh. I am reliable, efficient, and skilled at responding to customer queries promptly and professionally. I am eager to work remotely full-time and provide excellent customer service via chat and email.
MI
Live Chat Support
Magna Group of Industries
Jun 2020 - May 2024 (3 years 11 months)
Handled email and live chat support, resolving customer complaints promptly and maintaining CRM records to improve satisfaction and response times.
Education
Degrees, certifications, and relevant coursework
UDUniversity of Dhaka
Bachelor of Science, Software Engineering
2016 - 2020
Activities and societies: Customer Support Internship; university mini web app project (HTML, CSS, JavaScript) collaborating in a 3-member team.
Completed a Software Engineering program including a team mini web app project implementing user login and data storage.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
BangladeshAuthorized to work in
United States
Uzbekistan
United Arab Emirates
CanadaSalary expectations
20k-45k USD
Job categories
Chatbot DeveloperCustomer Support SpecialistChat Support SpecialistEmail Marketing SpecialistPhone RepresentativeCRM SpecialistRemote Customer SupportCustomer Success AssociateCustomer Service SpecialistClient Support SpecialistCustomer Support RepresentativeSupport SpecialistSenior Customer Support SpecialistCustomer Support ExpertCustomer Support Associate
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