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Rahat Ibtesam

@rahat

Detail-oriented Chat & Email Support professional from Bangladesh. Reliable, efficient, and ready to provide excellent remote customer service.

Bangladesh
Message

What I'm looking for

"I am a detail-oriented Chat & Email Support professional from Bangladesh. I am reliable, efficient, and can provide excellent customer service via chat and email."

Name: Rahat

Title: Chat & Email Customer Support

Specialist

Skills: Chat Support, Email Support, Customer Service, Typing, English Writing

Experience: Provided email and chat support for clients, resolving queries efficiently and professionally.

Languages: English (Writing)

Introduction / About Me:

I am a detail-oriented Chat & Email Support professional from Bangladesh. I am reliable, efficient, and skilled at responding to customer queries promptly and professionally. I am eager to work remotely full-time and provide excellent customer service via chat and email.

Experience

Work history, roles, and key accomplishments

The National Society of Leadership and Success logoTS

Chat & Email Customer Support

Mar 2022 - Aug 2025 (3 years 5 months)

I am a detail-oriented Chat & Email Support professional from Bangladesh. I am reliable, efficient, and skilled at responding to customer queries promptly and professionally. I am eager to work remotely full-time and provide excellent customer service via chat and email.

Education

Degrees, certifications, and relevant coursework

University of Dhaka logoUD

University of Dhaka

Bachelor of Science, Software Engineering

2016 - 2020

Activities and societies: Customer Support Internship; university mini web app project (HTML, CSS, JavaScript) collaborating in a 3-member team.

Completed a Software Engineering program including a team mini web app project implementing user login and data storage.

Tech stack

Software and tools used professionally

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Rahat Ibtesam - Chat & Email Customer Support - The National Society of Leadership and Success | Himalayas