Ragú Olea

Advised on user-centered design processes and collaborated on the digital transformation vision and strategy. Supported tactical tasks in undefined process areas as a product designer.

Supported the analysis and UX design of functionalities for the central HR system, establishing an agile team workflow. Proposed initiatives for efficient application of the design system and conducted heuristic analysis for usability improvements.

Founded UX processes for design teams, promoted CX/UX tools, and advised stakeholders on usability. Managed resources for the UX area to enhance growth and maturity within the company.

Managed three new business models, standardized components for websites and mobile apps, and promoted usability tests for continuous improvement. Developed a corporate Design System.

Coordinated the design team in UX and UI activities, conducted functional prototyping for usability tests, and implemented the Design System.

Analyzed user behavior using Google Marketing Platform, worked on continuous product improvement, and designed web and functional designs for marketing campaigns.

Identified opportunity areas for improvement in processes and products, coordinated UX development for digital systems, and managed marketing campaigns.

Managed projects from analysis to training, facilitated communication between clients and development teams, and coordinated digital content and hardware.

Redesigned administrative systems for better usability, ensured backward compatibility in older browsers, and evaluated interface designs.

Conducted analysis and design of web systems, created functional models, and established a design team to integrate design into system development.

Completed a Master in Art Direction and Design, focusing on advanced design principles and methodologies to enhance visual communication and user experience.

Completed a Diploma in Project Management, preparing for PM certification and focusing on project planning and execution methodologies.

Completed a Diploma in jQuery and Javascript, enhancing skills in web development and interactive design.

Completed a Diploma in HTML5 and CSS3, focusing on modern web design standards and practices.

Completed a Diploma in Web Design, covering fundamental concepts of web development and design.

Earned a Bachelor's Degree in Graphic Communication Design, covering essential design principles, visual communication, and multimedia design.