Avinash Bharthepudi

As a seasoned professional with over 7 years of experience in supply chain management, order management, and customer service, I have developed a strong analytical mindset and proficiency in Microsoft Excel. My expertise lies in managing supply chain operations, analyzing data, and improving efficiency. With excellent written and verbal communication skills, I have successfully managed customer relationships and ensured customer satisfaction.

In my previous roles, I have demonstrated my ability to analyze data, identify process improvements, and create Standard Operating Procedures (SOP) for return processes. I have also developed and maintained relationships with vendors, oversaw shipping and inventory management, and ensured accurate stock levels.

With a strong background in customer support, I have provided prompt and efficient service to customers, analyzed and resolved issues, and maintained performance metrics such as quality, productivity, and first contact resolution. I am confident in my ability to collaborate with other departments to resolve customer issues and improve processes.