Rafael Morales

I am a self-driven and results-oriented professional with a strong foundation in both technical field work and technical sales. My journey began with a high school diploma from Sherwood High School, followed by an Associate's degree in Computer Information Systems from Montgomery College. I have a passion for technology and sales, and I am actively seeking opportunities that offer growth and challenge in these fields.

As an E-Commerce Business Owner and Social Media Manager, I founded and scaled a niche e-commerce business, generating over $4,000 in monthly revenue. My strategic content creation and targeted digital marketing efforts ranked my business among the top sellers in a competitive product category. I successfully implemented automated workflows that improved conversion rates by 20% and reduced customer decision time by 40%. My experience in managing email campaigns and paid ads has significantly increased brand visibility and customer engagement.

In my role as a Sales Development Representative at Techno Rescue, I specialized in marketing IT asset disposition services and conducting enterprise sales outreach. I generated qualified leads and set discovery meetings with key clients, directly contributing to company revenue growth. Currently, as a Security Systems Technician at Mid Point Technology Group, I perform hands-on installation and configuration of advanced security systems, ensuring optimal functionality and compliance with industry standards. I continuously update my technical skills and industry knowledge to maintain a competitive edge.