Monica Silva

Leading a team of 5 in operational management, utilizing Agile methodologies and Scrum for project management. Responsible for liaising between stakeholders and the development team, ensuring clear communication and alignment of priorities.

Managed a project team of 8, focusing on onboarding, technical and operational management, and functional business analysis. Supported team members in implementing project management standards and methods.

Performed analysis and query optimization for healthcare public hospital projects, utilizing Agile methodologies and various database technologies.

Implemented a Revenue Assurance project for a USA healthcare hospital, focusing on business analysis and functional analysis of requirements.

Analyzed revenue leakage for Digicel Haiti, focusing on project management and functional analysis.

Conducted technical and functional analysis for healthcare projects, defining product vision and leading team ceremonies.

Analyzed client requirements and led functional tests in Quality Assurance for a telecommunications company.

Performed functional analysis for the AquaMatrix project, focusing on client needs and billing processes.

Managed functional analysis of requirements and ensured timely project delivery.

Supported integration tests and trained end users for a telecommunications application.

Converted applications for new versions of Oracle tools.

Completed an academic stage at CPCis, gaining practical experience in the field.

Currently enrolled in a Cybersecurity course, focusing on security measures and protocols in information technology.

Completed a course focused on Quality Engineering, enhancing skills in quality management and engineering principles.

Participated in a Project Operational Management Course, gaining insights into managing projects effectively.

Achieved a Postgraduate Qualification and Certification in Electronic Business Processes, focusing on digital business strategies.

Earned a degree in Computer Science and Mathematics Applied, covering fundamental concepts in computing and mathematics.