Monica SilvaMS
Open to opportunities

Monica Silva

@monicasilva

I have 25 years experience in all of the cycle of it projets.

Portugal
Message

What I'm looking for

I seek a dynamic role that fosters team collaboration and innovation.

I am looking for a projet manager position or team leader

Experience

Work history, roles, and key accomplishments

CK
Current

Team Leader

Crédit Agricole - KLX

Sep 2022 - Present (2 years 10 months)

Leading a team of 5 in operational management, utilizing Agile methodologies and Scrum for project management. Responsible for liaising between stakeholders and the development team, ensuring clear communication and alignment of priorities.

SP

Revenue Assurance Implementation

Sparklegend/WEDO

Mar 2016 - Jul 2016 (4 months)

Implemented a Revenue Assurance project for a USA healthcare hospital, focusing on business analysis and functional analysis of requirements.

EL

Business Analyst

Epal- Companhia Portuguesa das Águas livres

Mar 2002 - Feb 2010 (7 years 11 months)

Performed functional analysis for the AquaMatrix project, focusing on client needs and billing processes.

II

Oracle Developer

Indra / IFADAP

Oct 1999 - May 2000 (7 months)

Converted applications for new versions of Oracle tools.

CP

Academic Stage

CPCis

Nov 1999 - Apr 2000 (5 months)

Completed an academic stage at CPCis, gaining practical experience in the field.

Education

Degrees, certifications, and relevant coursework

IE

IEFP

Cybersecurity Course, Cybersecurity

2024 -

Currently enrolled in a Cybersecurity course, focusing on security measures and protocols in information technology.

Instituto Superior de Engenharia do Porto logoIP

Instituto Superior de Engenharia do Porto

Quality Engineering Course, Quality Engineering

2006 - 2006

Completed a course focused on Quality Engineering, enhancing skills in quality management and engineering principles.

Instituto Superior de Engenharia do Porto logoIP

Instituto Superior de Engenharia do Porto

Project Operational Management Course, Project Management

2006 - 2006

Participated in a Project Operational Management Course, gaining insights into managing projects effectively.

Instituto Superior de Engenharia do Porto logoIP

Instituto Superior de Engenharia do Porto

Postgraduate Qualification, Electronic Business Processes

2003 - 2004

Achieved a Postgraduate Qualification and Certification in Electronic Business Processes, focusing on digital business strategies.

Universidade Portucalense Infante D. Henrique logoUH

Universidade Portucalense Infante D. Henrique

Degree in Computer Science and Mathematics Applied, Computer Science and Mathematics

1993 - 1999

Earned a degree in Computer Science and Mathematics Applied, covering fundamental concepts in computing and mathematics.

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Monica Silva - Team Leader - Crédit Agricole - KLX | Himalayas