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Rafaela Sousa de Oliveira

@rafaelasousadeolivei

Academic counsellor and education manager who launched courses, built institutional partnerships, and improved student retention at SENAC PIAUÍ.

Germany

Message

At SENAC PIAUÍ, I managed academic and operational activities, launched courses, and developed student recruitment and retention initiatives. I also established partnerships with local companies and the municipal government for professional development programs.

At SEST SENAT, I coordinated professional development activities and supported students throughout their courses. I developed a project that activated underused spaces through additional course offerings, increasing monthly revenue.

At FACULDADE CARAJÁS, I coordinated Business Administration and Accounting programs and supported students and faculty. I led preparation for a Ministry of Education evaluation that resulted in approval of the Business Administration program with a 4/5 rating.

Experience

Work history, roles, and key accomplishments

Kitchen Leader

Rioca Munich

Jun 2025 - Aug 2026 (1 year 2 months)

Managed daily operations ensuring compliance with food safety and hygiene regulations. Coordinated inventory, purchasing, and cost management while implementing waste-reduction practices.

Excel Inventory Management Cost Control Food Safety Purchasing

General Manager

Senac Piauí

Apr 2022 - Sep 2023 (1 year 5 months)

Managed academic and operational activities of a business school, coordinating curricula, schedules, and resources. Developed new courses, established B2B partnerships, and achieved monthly sales targets.

Moodle Power BI Microsoft Office Budget Management Partnership Development Course Development Student Retention

Professional Development Coordinator

Sest Senat

Jun 2019 - Jul 2021 (2 years 1 month)

Coordinated professional development activities and training programs, supporting students and instructors. Implemented a project to activate underutilized spaces, increasing monthly revenue.

Power BI Microsoft Office Google Form training coordination

Student Satisfaction

Team Leadership

Academic Coordinator, Business Administration

Faculdade Carajás

Jul 2018 - May 2019 (10 months)

Coordinated academic and administrative activities for Business Administration and Accounting programs. Led preparation for Ministry of Education evaluation, achieving a 4/5 rating, and established partnerships with local organizations.

Microsoft Office Academic Administration Program Coordination Partnership Building Event Organization