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Raechel User

@raecheluser

Implementation Specialist at Linnworks configuring fulfillment workflows for 15 concurrent clients from kickoff through go-live.

United States

Message

At Linnworks, I configure order, inventory, warehouse, and shipping workflows for 15 concurrent clients, taking implementations from kickoff through training and go-live. I deliver live training to 5–6 clients a day on order-to-shipment processes.

I identify launch risks with internal teams, develop implementation SOPs, and help clients optimize fulfillment workflows. This work has contributed to faster implementation timelines and more consistent onboarding.

As a Freelance Project Manager / Client Services professional at Clothed By Allie P., I manage projects from intake and scoping through delivery. Earlier, as District Manager at La Jolla Group, I led multi-location retail operations with 30+ employees and $1.1M+ in revenue.

Experience

Work history, roles, and key accomplishments

Current

Implementation Specialist (Onboarding)

Current

Linnworks

Sep 2022 - Present (4 years 1 month)

Own the full implementation lifecycle for 15 concurrent clients, configuring order, inventory, warehouse, and shipping workflows from kickoff through training and go-live. Deliver daily live training to 5–6 clients and develop SOPs to improve consistency and scalability.

Order Management Inventory Management Warehouse Management Shipping Management SaaS Implementation Customer Training SOP Development Workflow Optimization Risk Management Communication Skills

Current

Freelance Project Manager / Client Services

Current

Clothed By Allie P.

Sep 2018 - Present (8 years 1 month)

Manage client projects end to end, including intake, scoping, timelines, budgeting, and delivery. Built repeatable workflows that improved efficiency and reduced turnaround time.

Project Management Client Services Scoping Budgeting Workflow Optimization Communication Skills

Wardrobe & Production Operations (Contract)

Various Productions

Jan 2023 - Dec 2026 (3 years 11 months)

Coordinated logistics and execution in fast-paced, deadline-driven environments. Managed timelines and rapid adjustments during live productions.

Logistics Production Operations Time Management Collaboration

District Manager

La Jolla Group

Jan 2008 - Dec 2013 (5 years 11 months)

Led multi-location retail operations, managing 30+ employees and $1.1M+ in revenue. Improved team performance through structured training, coaching, and operational oversight.

Retail Operations Team Management Training Coaching Operational Oversight Project Management