Rachel Vo

Entered data daily across multiple accounts and vehicle records, maintained confidential files, and handled reports during downtime. Managed incoming calls/emails/correspondence and performed clerical tasks including scanning, photocopying, and accurate filing while coordinating across departments to meet deadlines.

Provided daily receptionist and patient support by answering phones, typing patient charts, scheduling appointments, and assisting with veterinary procedures. Managed kennel and lodging care including dog walking, feeding, grooming, administering medications, assisting with injections/blood draws, and supporting radiograph preparation while helping keep the facility clean.

Cleaned residential homes according to client-provided instructions while traveling to and from properties. Used multiple cleaning supplies and chemicals and collected client payments when needed.

Led daily kennel/daycare flow by assigning tasks, sorting dogs into play groups, and monitoring outdoor play to prevent altercations. Provided hands-on training support, assisted with baths and nail trims, administered medications, supported vaccinations, and maintained facility cleanliness while assisting at the front desk.

Supported front desk customer service and daily daycare operations by ensuring dogs were fed and watered and providing direct animal interaction. Performed baths and nail trims, administered medication, and maintained kennel cleanliness through routine sweeping, mopping, scrubbing, vacuuming, and dusting.

Assigned daily tasks to coworkers and monitored dogs out for play to support safety and day-to-day quality. Managed feeding and medication administration, recorded important notes (food intake and medication given), helped with front desk customer service and sales, and maintained facility cleanliness.

Earned an Associate of Arts at Ozarks Technical Community College from 2015 to 2017.

Completed high school (or equivalent) at Clever High School from 2012 to 2015.