Rachel Standley

Assisting with the replacement of the disease surveillance system for the state of Iowa. Responsible for creating user stories, collaborating with stakeholders, and managing requirements throughout the project lifecycle to ensure successful implementation.

Delivered outcomes within the CRM platform to enhance sales, servicing, and marketing teams. Defined product vision, managed the product backlog, and collaborated with cross-functional teams to ensure alignment with business goals.

Led cross-functional teams to achieve project milestones on time and within budget. Managed communication between departments and external vendors while utilizing Agile and Waterfall methodologies to align business goals with technology solutions.

Executed risk and control assessments, identified control failures, and developed compliance management programs. Collaborated with IT to remediate findings and enhance the organization's risk posture.

Championed the design and delivery of communications related to product changes. Utilized Agile methodologies to facilitate change management processes and ensure user readiness.

Oversaw moderate-to-high risk projects, coordinated data collection for leadership decision-making, and managed project timelines and resources to ensure successful outcomes.

Facilitated system operations review and process optimization efforts. Directed teams to ensure alignment with policies and regulations while driving change management initiatives.

Led project management efforts including cost management and risk assessment. Executed testing and ensured quality delivery of software initiatives.

Acted as a subject matter expert in home mortgage servicing, facilitating systems changes and developing business requirements for various projects.

Provided onboarding support and training to new analysts, while driving operational excellence through process improvement initiatives and risk management.

Business Management Degree.