Open to opportunities

Rachel Ricchio

@rachelricchio

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Experienced healthcare project manager focused on quality improvement.

Zimbabwe

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What I'm looking for

I seek a role that fosters innovation in healthcare delivery and emphasizes quality improvement.

I am a dedicated healthcare professional with extensive experience in quality improvement and project management. With an MBA and MSN, I have successfully led initiatives that secured over $30 million in federal funding through high performance in quality metrics. My role as Quality Incentive Project Manager at Palomar Health has allowed me to oversee critical performance metrics across various care categories, ensuring sustained high performance year over year.

Throughout my career, I have implemented Lean Six Sigma methodologies to enhance patient safety and quality of care. My leadership experience includes managing diverse teams, developing action plans to mitigate risks, and collaborating with healthcare executives to drive performance improvements. I am passionate about advancing healthcare delivery systems and improving patient outcomes through innovative strategies and effective communication.

Experience

Work history, roles, and key accomplishments

Current

Quality Incentive Project Manager

Current

Palomar Health

Aug 2020 - Present (4 years 11 months)

Presided over a Managed Care Designated Public Hospital Quality Incentive Program, securing over $30 million in federal funds due to high performance in meeting metric targets. Collaborated with key stakeholders and the executive team on strategies to increase federal funding and oversaw 18 performance metrics across four strategic categories.

Project Management Quality Improvement Stakeholder Management Performance Metrics Strategic Planning Data Analysis Reporting Auditing Healthcare Administration

Manager of Quality Improvement & Patient Safety

Sharp Healthcare

Aug 2020 - Oct 2022 (2 years 2 months)

Oversaw all publicly reported measures and implemented strategies using Lean Six Sigma methodologies for Leapfrog Hospital Safety Grade and CMS Star Rating. Managed the physician peer review process, coordinating an efficient adverse event reporting and risk reduction plan.

Quality Improvement Patient Safety Six Sigma Risk Management Peer Review Data Analysis Regulatory Compliance Healthcare Administration

Public Hospital Redesign and Incentives in Medi-Cal (PRIME)| Project Manager

Palomar Health

Jul 2019 - Mar 2021 (1 year 8 months)

Presided over 7 projects including 26 performance-based metrics reported to the Department of Health Care Services, actualizing $17 million in federal funds. Directed program and staff while collaborating with other disciplines and community partners to meet performance-based metrics.

Project Management Program Management Performance Metrics Budget Management Reporting Healthcare Administration Team Leadership Process Improvement

Public Hospital Redesign and Incentives in Medi-Cal (PRIME)| Project Leader

Palomar Health

May 2016 - Jul 2019 (3 years 2 months)

Met performance targets over 5 years, actualizing $15 million in federal funds by presiding over 3 projects including 15 performance-based metrics. Established or improved hospital infrastructure to manage high-cost populations through redesigning delivery systems.

Project Management Performance Management Value Based Care Quality Improvement Strategic Planning

COPD | Project Nurse Manager

Mayo Clinic Care Network

Jun 2016 - Mar 2017 (9 months)

Collaborated with Mayo Clinic to implement quality improvement interventions for COPD patients, reducing 30-day Medicare FFS COPD readmissions from 20.1% to 14.1%. Partnered with physicians and interdisciplinary staff to provide GOLD Stage appropriate therapy treatments.

Project Management Quality Improvement COPD Management Interdisciplinary Collaboration Discharge Planning strategic initiatives

Care Transitions Nurse Leader

Palomar Health

Jan 2016 - Apr 2020 (4 years 3 months)

Recruited, interviewed, hired, and trained new staff, refining department processes and procedures to adapt to changing needs. Served as a subject matter expert clinician with direct oversight of the Care Transitions Program and Palliative Care Programs.

Staff Training Process Improvement Program Management Quality Improvement Clinical Leadership

Transition Nurse Specialist

Palomar Health

Apr 2013 - Jan 2016 (2 years 9 months)

Reduced 30-day readmissions of Medicare FFS patients by 20% through innovative patient outreach and comprehensive care planning. Collaborated with the interdisciplinary team to enhance quality of care and quality measurements.

Interdisciplinary Collaboration Quality Improvement Case Management

Medical/Oncology Unit | Charge/Staff Nurse

Palomar Health

Sep 2011 - Apr 2013 (1 year 7 months)

Managed shifts on a 48-patient bed medical-oncology unit, directing admissions, discharges, and patient flow to improve throughput. Functioned as a preceptor for new hires and nursing externs, providing educational resources to staff.

Process Improvement Staff Training Workflow Optimization

Education

Degrees, certifications, and relevant coursework

Western Governors University

Master of Business Administration (MBA), Healthcare Administration

Completed a Master of Business Administration with a specialization in Healthcare Administration. Focused on developing leadership and management skills within the healthcare sector.