Tamara Jones
@tamarajones
Dedicated healthcare administration professional with 20 years of experience.
What I'm looking for
I am a dedicated and detail-oriented healthcare administration professional with over 20 years of experience in the healthcare industry. I hold a bachelor’s degree in healthcare administration from The University of Arizona Global Campus and an associate’s degree in business management from Trident Technical College. My strong foundation in healthcare operations, clinical support, and administrative processes has equipped me with hands-on experience in medical coding, clinical research, and various EMR systems.
Throughout my career, I have developed a robust skill set that includes medical records auditing, insurance authorizations, patient scheduling, billing and collections, and maintaining regulatory compliance. My commitment to enhancing patient care and operational efficiency in dynamic healthcare settings is complemented by my BLS certification and excellent communication, problem-solving, and organizational skills. I am passionate about leveraging my expertise to contribute positively to healthcare organizations.
Experience
Work history, roles, and key accomplishments
Operations Manager
ProElite Family Logistics LLC
Jul 2022 - Dec 2023 (1 year 5 months)
Built, managed, and developed a freight broker company, securing new business with other business customers. Facilitated senior leadership meetings by planning agendas and critiquing presentations, while also creating and implementing processes to ensure success.
Authorization Specialist
Cancer Specialist of North Florida
Nov 2018 - Feb 2020 (1 year 3 months)
Reviewed clinical data against medical terms and codes, following established procedures for authorizing requests. Contacted insurance carriers to verify patient eligibility and benefits, securing prior-authorizations before services were performed.
Management Support Representative
Yuma Regional Medical Center
Jun 2015 - Nov 2016 (1 year 5 months)
Managed patients within clinical trials, obtaining informed consents and scheduling study procedures. Created regulatory binders for all clinical trials and managed research department's accounts receivable/payable through QuickBooks.
Intake Specialist
Coastal Carolina Neuropsychiatric Center
Mar 2012 - Apr 2014 (2 years 1 month)
Input new patients into the company database and managed a high volume of calls. Verified patient insurance eligibility and requested authorizations for therapy services and medication management.
Education
Degrees, certifications, and relevant coursework
The University of Arizona Global Campus
Bachelor's degree, Healthcare Administration
Pursuing a Bachelor's degree in Healthcare Administration, developing expertise in healthcare operations and management.
James Island Charter High
Diploma, General Studies
Completed high school education, earning a diploma.
Trident Technical College
Associate's degree, Business Management
Acquired an Associate's degree in Business Management, focusing on foundational business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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