Rachelle Dalaodao

I’m a highly organized, detail-oriented Virtual Assistant with over 5 years of experience in administrative support, client coordination, and operations management. I’m trusted for handling data, correspondence, and confidential client responsibilities while keeping workflows efficient in fast-paced environments.

Most recently, I supported Get In Touch Technical Virtual Assistant work by processing, reconciling, and monitoring client payments and accounts receivable. I also managed administrative tasks such as tracking policy changes, endorsements, and expirations, gathering updated client information for renewals, and assisting with loss runs.

Before that, I oversaw daily branch operations as a Branch Manager, supervised a team to meet sales and collection targets, and strengthened customer service through accurate documentation and coordinated client communication. Earlier roles included Loan Processor and Loan Processing work—where I processed and evaluated loan applications, ensured accuracy and completeness, coordinated timely releases, and maintained organized client documentation—plus sales and marketing support through lead generation, outreach, and market research.