Rachel Barbado

Delivered expert Tier-2 resolution support to a global FinTech client in the cryptocurrency space, managing complex inquiries across multiple chat channels and providing timely, empathetic assistance to a wide customer base. Functioned as a Subject Matter Expert (SME) in critical operational areas such as compliance, payments, fraud prevention, account access, and trust and safety, while actively

Partnered closely with healthcare providers and their support teams to complete accurate and confidential medical documentation for patient encounters, utilizing an AI-enabled transcription and summarization platform. Ensured clinical accuracy by capturing comprehensive patient data including medical history, physical examinations, diagnostic findings, and treatment plans within tight timelines.

Spearheaded the planning, creation, and execution of digital marketing strategies for decentralized finance (DeFi) projects on the Solana blockchain, with a strong focus on brand positioning, campaign performance, and community engagement. Designed and launched effective email and social media campaigns to promote token launches, build brand visibility, and drive user acquisition using platforms s

Delivered comprehensive nutritional counseling and dietary planning services to patients across various clinical departments, ensuring all guidance aligned with therapeutic goals and individual health conditions. Enforced strict sanitary standards in food preparation and service areas, overseeing compliance with hospital policies and health regulations to ensure patient safety.

Collaborated with the dietary team in planning and executing nutritional care programs by evaluating individual dietary needs, adjusting meal plans based on medical requirements, and tailoring diets to specific conditions such as diabetes, renal issues, or cardiovascular diseases. Actively coordinated with physicians, clinical dietitians, and nursing staff to update and implement modified diets fo

Conducted thorough nutritional assessments through patient interviews, chart reviews, and collaboration with the healthcare team, formulating customized dietary plans based on medical history, lab results, and clinical diagnoses. Designed and implemented year-round therapeutic cycle menus that met both the nutritional standards and cultural preferences of a diverse patient population, while ensuri

Completed a comprehensive program focusing on nutrition and dietetics. Gained foundational knowledge and practical skills essential for a career in nutritional science and dietary planning.