Bryan Esteban

Provided comprehensive customer support via email and chat for a leading cryptocurrency exchange platform. Resolved customer inquiries and issues efficiently, ensuring high levels of customer satisfaction in a fast-paced fintech environment.

Delivered front-line customer support through chat, addressing user concerns and providing solutions for a major cryptocurrency platform. Maintained a high standard of service quality and contributed to positive customer experiences.

Provided technical support for Ooma, resolving customer issues and ensuring smooth operation of VoIP services. Managed email support for Coinbase, handling inquiries and providing timely resolutions.

Managed email support for Coinbase, addressing customer inquiries and resolving issues related to cryptocurrency transactions. Provided chat and email support for Caviar-DoorDash, assisting users with food service delivery concerns.

Handled chat and email support for Caviar-DoorDash, assisting customers with various service-related issues. Provided email escalation support for Caviar, resolving complex customer complaints and ensuring satisfactory outcomes.

Provided email escalation support for Caviar, addressing and resolving advanced customer issues and complaints. Managed chat support for Caviar, assisting users with real-time inquiries and service requests.

Delivered chat support for Caviar, assisting customers with their food delivery orders and resolving immediate concerns. Ensured efficient and friendly service, contributing to positive customer experiences.

Completed a Bachelor of Science in Home Economics Education, focusing on various aspects of home economics. The curriculum provided a comprehensive understanding of the field.

Completed secondary education, gaining foundational knowledge across various subjects. Graduated in 2011.

Completed elementary education, building fundamental skills in reading, writing, and arithmetic. Graduated in 2007.