Rabiat Funmilayo Yusuf

I'm currently supporting Quickchek in Barcelona with business operations, executive assistance, and administrative coordination. I manage email and calendars, scheduling, reports, research, travel planning, documents, files, and task coordination to keep daily operations running smoothly.

Previously at Venture Garden Group, I supported day-to-day administrative operations in a fast-paced FinTech environment by preparing reports, organizing files, responding to inquiries, maintaining documentation, and assisting colleagues. That work strengthened my communication, time management, problem-solving, and multitasking skills.

At Paystack, I responded to customer queries and complaints across phone, email, and chat, gathered feedback for Product, Sales, and Marketing teams, and helped improve first-call resolution. I also trained three new employees in customer-service scripts, conflict resolution, and data entry.

I don't just do tasks—I build systems, streamline daily operations, and help businesses run like well-oiled machines behind the scenes.