As a Loan Representative, I assist customers with loan simulations and negotiations, register applications in the system, and follow up on requests with partner banks.
At Atlantis, I supported the sales team with customer registration and proposal approvals. I also organized spreadsheets and sent contracts.
At RMR Teleinformática, I provided support by telephone, WhatsApp, and chat, including configuring routers, ONUs, and Wi-Fi settings. I used a ticketing system to handle technical support.
Earlier, I supported administrative routines at Hospital CEMA Especializado Ltda and customer service and store operations at Kallan Calçados Ltda. I’ve also worked with spreadsheets, Microsoft Excel and Word, ERP, IXC, and 3CX.
