Flávio Gonçalves

At Vivo Vita, I worked as an Analista de suporte técnico, supporting customers in telecommunications.

At Tel Telecomunicações, I contacted customers and technicians as an Agente administrativo b2b.

At Telefônica Vivo, I worked as an assistente de sac. My experience there focused on customer service.

At Atento Brasil, I worked as an Analista de suporte técnico. I’ve also studied computer networks and completed Lean Six Sigma Yellow Belt certification.