Queen Akashie

I am a resourceful Customer Service Representative with proven strength in onboarding calls and real-time chat support, consistently turning frustrated customers into satisfied buyers and closing onboarding deals by building quick rapport. I excel at clear, confident communication, fast response times, and managing high-volume interactions without losing accuracy or warmth.

I have hands-on experience coordinating with contractors, guiding customers through onboarding processes, and ensuring smooth handoffs to operations while supporting team goals and customer loyalty. I am committed to delivering reliable service, resolving conflicts calmly, and contributing to measurable improvements in customer experience and lead conversion.