Qudroh Olorunshola
@qudroholorunshola
I resolve customer issues, maintain accurate CRM records, and support responsive service across multiple products.
NigeriaWhat I'm looking for
I've supported customer relations, records management, and legal administration at Omoluabi Clothing, maintaining customer and transaction logs, assisting with contract reviews, and helping resolve operational issues across the business.
Previously, I delivered remote customer support at Pleasant Innovation using Zoho and CRM systems to track enquiries, update service histories, escalate complex issues, and provide clear customer assistance. My legal background strengthens my attention to documentation, compliance, and professional client management.
Experience
Work history, roles, and key accomplishments
Customer Service Representative - Remote
Pleasant Innovation
Jan 2018 - Dec 2021 (3 years 11 months)
Delivered responsive virtual customer support and ensured timely resolution of customer enquiries and service issues using Zoho and CRM systems.
Customer Service Representative
Hadebach International Nigeria
Jan 2016 - Dec 2018 (2 years 11 months)
Handled inbound customer enquiries, maintained accurate customer and sales records, and supported day-to-day customer service and administrative operations.
Customer Relations & Legal Support Intern
Omoluabi Clothing
Jan 2025 - Present (1 year 10 months)
Supported day-to-day customer relations and administrative operations, managed customer enquiries, and maintained accurate records of client interactions and sales.
Education
Degrees, certifications, and relevant coursework
Nigerian Law School
Bachelor of Laws, Law
Completed the Barrister at Law program at the Nigerian Law School.
Lagos State University
Bachelor of Laws, Common and Islamic Law
Completed LL.B in Common and Islamic Law at Lagos State University.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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