Open to opportunities

Quavious Hazzard

@quavioushazzard

Message

Highly motivated SAP Basis Consultant with a strong IT background.

United States

Message

What I'm looking for

I am looking for a role that values collaboration, innovation, and offers opportunities for professional growth while allowing me to leverage my SAP expertise to drive impactful solutions.

I am a highly motivated SAP Basis Consultant with a strong background in Information Technology and System Administration. My commitment to delivering exceptional client experiences drives my passion for resolving complex system challenges. I have successfully spearheaded multiple high-stakes SAP Basis projects, enhancing system efficiency and reliability while significantly improving client satisfaction scores.

Throughout my career, I have consistently ensured high satisfaction rates across diverse projects, leading comprehensive cutover management strategies and executing critical database upgrades. My experience includes managing extensive migrations and deployments on the SAP Business Technology Platform, ensuring robust and flexible system architectures. I thrive in collaborative environments, working with cross-functional teams to implement SAP solutions that adhere to strict timelines and budget constraints.

Experience

Work history, roles, and key accomplishments

Current

Solution Specialist

Current

Deloitte

Oct 2023 - Present (1 year 8 months)

Spearheaded multiple high-stakes SAP Basis projects, including system upgrades and migrations, resulting in enhanced system efficiency and reliability. Delivered exceptional client service by providing expert advice and support throughout the project lifecycle, significantly improving client satisfaction scores.

SAP BASIS System Enhancements Client Services Project Management SAP Budget Management Reliability

SAP Basis Consultant

SAP Inc.

Mar 2021 - Oct 2023 (2 years 7 months)

Delivered exceptional client service, consistently ensuring high satisfaction rates across diverse projects, including over 8 successful go-lives within a single year. Led comprehensive cutover management strategies, facilitating seamless transitions during major upgrades and migrations, which minimized downtime and maximized operational continuity.

Client Services Database Upgrades SUM Upgrades Technical Expertise

IT Systems Analyst

Porsche Cars North America

Dec 2019 - Dec 2022 (3 years)

Managed and oversaw IT operations across North America, including Canada, ensuring robust system support and quick resolution of hardware and software issues. Played a pivotal role in troubleshooting and resolving issues related to Microsoft Office, hardware malfunctions, and system discrepancies, significantly reducing downtime.

IT Operations Microsoft Office Task Management System Discrepancies

IT Support Intern

Porsche Cars North America

Feb 2019 - Dec 2019 (10 months)

Collaborated with team leads in the setup and management of email accounts and domain configurations for new users, ensuring smooth onboarding processes. Managed and resolved tickets related to SAP Concur, SAP GUI, and user IDs, demonstrating proficiency in using SAP systems and ensuring user access continuity.

Account Management Software Deployment Inventory Management Concur SAP GUI Jira

Education

Degrees, certifications, and relevant coursework

University of West Georgia

Bachelor of Business Administration, Information Systems

Honed critical skills in Data Analytics, ERP systems, Cybersecurity, and Web Development, preparing me to effectively manage and optimize business technologies and data systems. Utilized these skills in my career.