Quajuan Riley
@quajuanriley
Dedicated professional with diverse experience in customer service roles.
United StatesWhat I'm looking for
I am a dedicated professional with a strong background in customer service and operational roles. My experience spans various industries, including food service, security, and logistics, where I have honed my skills in communication, multitasking, and time management. I take pride in ensuring customer satisfaction and meeting expectations in every interaction.
Throughout my career, I have demonstrated my ability to adapt to different environments and responsibilities. From working as a cook and cashier at Wendy's to serving as a dispatcher at Amazon, I have consistently prioritized efficiency and quality. My role as a correctional officer further developed my leadership and management skills, allowing me to effectively oversee and support my team.
I am now seeking new opportunities where I can leverage my diverse skill set and contribute to a dynamic team. I am particularly interested in roles that allow me to continue providing excellent customer service while also taking on new challenges.
Experience
Work history, roles, and key accomplishments
Dispatcher
Amazon
Oct 2023 - Present (1 year 9 months)
Provided customer support and managed information transmission. Prioritized tasks to ensure timely delivery of services and products.
Correctional Officer
TDCJ Houston
Nov 2022 - May 2023 (6 months)
Managed inmates and ensured compliance with regulations. Monitored inmate activities to maintain order and security.
Order Selector/Picker
HEB Warehouse Houston
Jul 2022 - Nov 2022 (4 months)
Selected assigned orders and picked up heavy pallets of boxes. Maintained accurate rates for order selection.
Installer
Fashion Glass and Mirror Houston
Apr 2022 - Jul 2022 (3 months)
Installed mirrors and showers for various clients. Provided assistance as a helper on installation projects.
Picker, Water Slider, Packer
Amazon Warehouse
Jan 2021 - Feb 2022 (1 year 1 month)
Responsible for packing and picking customer orders efficiently. Ensured timely supply of boxes to other employees as needed.
Captioning Assistant
Captel Milwaukee
Jun 2020 - Jan 2021 (7 months)
Assisted customers over the phone by providing captioning services. Corrected mistakes during phone interactions to ensure accuracy.
Unarmed Security
JBM Patrol & Protection
Jun 2018 - Jan 2020 (1 year 7 months)
Observed and patrolled properties to maintain security. Monitored surveillance equipment and provided customer service to clients.
Cook, Cashier
Wendys
Sep 2017 - Sep 2019 (2 years)
Interacted with guests to ensure their expectations were met. Trained new crew members on various job duties, including multitasking and food preparation.
Education
Degrees, certifications, and relevant coursework
Wauwatosa West High School
High School Diploma, General Studies
Completed high school coursework and earned a diploma. Developed foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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