qtalabi User
@qtalabiuser
Medical records and data entry specialist candidate with customer-service experience documenting interactions and updating confidential account information.
United StatesWhat I'm looking for
At Alorica, I answered customer calls, documented interactions, and updated information in computer systems. I also handled account questions and transferred calls to the appropriate departments.
I followed company procedures and maintained the confidentiality of customer information while providing accurate information and resolving concerns.
In computer-based customer-service work, I reviewed account details, organized information, and maintained records. I used computer tools to enter and retrieve information.
At The Home Depot, where I currently work as a General Warehouse Associate, I follow safety procedures and organize materials. I also help guide associates on assigned tasks.
Experience
Work history, roles, and key accomplishments
Follow safety procedures while completing daily operational tasks accurately and efficiently. Build pallets, load and unload trucks, and organize materials in a fast-paced environment.
Answered a high volume of customer calls and handled account questions in a professional manner. Documented customer interactions and updated information in computer systems.
Education
Degrees, certifications, and relevant coursework
Nevada Connections Academy
High School Diploma, General Studies
2019 - 2024
Earned a High School Diploma from Nevada Connections Academy from August 2019 to May 2024.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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