Seeking a fully remote Operations or Program Coordinator role with a US-based company hiring in India. Bringing 4 years of remote experience in team coordination, process management, and program operations. Open to US time-zone overlap and long-term growth opportunities.
Looking for a job
Pushpanjali Sahu
@pushpanjalisahu1
Customer Success and Growth Manager at Bhanzu, supporting retention and operations for a 1.5 lakh+ customer base.
IndiaWhat I'm looking for
At Bhanzu (Exploring Infinities Education Pvt. Ltd), I manage people and day-to-day operations, coordinate teams, and support service delivery. I contribute to customer retention initiatives for a 1.5 lakh+ customer base by addressing service concerns and coordinating resolution of CRM, application, and technology-related issues.
At UnchaAi (Reynsia Tech Pvt. Ltd.), I managed student onboarding, mentor coordination, and daily JEE/NEET mentorship operations. I tracked enrollments, sessions, engagement, and team performance through operational reports and MIS, while streamlining processes and managing student and parent escalations.
Experience
Work history, roles, and key accomplishments
BL
Current
Customer Success and Growth Manager
Bhanzu (Exploring Infinities Education Pvt. Ltd)
Oct 2024 - Present (2 years)
Managed people and day-to-day operations, ensuring efficient process execution, team coordination, and service delivery. Contributed to customer retention initiatives for a 1.5 lakh+ customer base and resolved CRM, application, and technology-related issues.
UL
Growth Product Manager
UnchaAi (Reynsia Tech Pvt. Ltd.)
Oct 2022 - Sep 2024 (1 year 11 months)
Managed student onboarding, mentor coordination, session scheduling, and daily program operations for JEE/NEET mentorship. Coordinated cross-functional teams and tracked performance through operational reports and MIS.
Education
Degrees, certifications, and relevant coursework
BD
Bhilai Institute of Technology, Durg
MBA, Finance and Marketing
2022 - 2024
Pursued an MBA with a focus on Finance and Marketing.
SB
St. Thomas College, Bhilai
Bachelor of Commerce, Computer Applications
2018 - 2021
Completed a Bachelor of Commerce with Computer Applications.
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
2868k+ INR
Social media
Job categories
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