Punit Thorat

I am a technical writer with over eight years of experience producing clear, user-focused documentation for networking, security, and banking systems. I craft Installation & Upgrade Guides, Release Notes, Getting Started Guides, Administration Guides, and Technical Design Documents aligned to corporate style.

I have worked across product and service environments — from Juniper Networks producing product guides to HBZ Services creating banking module documentation — and I have hands-on experience in remote support and IT helpdesk roles that deepen my technical understanding.

My toolset includes Articulate 360, Arbortext Epic Editor (XML), Adobe RoboHelp, Adobe FrameMaker, MS Word, Snagit and core XML/office technologies, and I am certified in Instructional Design and TEFL Level 5. I also have formal training in editing and proofreading.

I focus on collaboration with SMEs, peer review, and user-centered content simplification to deliver documentation that reduces support load and accelerates product adoption. I am seeking to apply my documentation, instructional-design, and technical-communication skills in a stable team-oriented role.