At Indivirtus Solutions Pvt. Ltd., I support insurance back-office operations through document review, data validation, and process execution across multiple workflows. I also assist with risk assessment and underwriting by reviewing client information and policy documentation.
I review Certificates of Insurance, endorsements, and supporting records for accuracy, completeness, and compliance with client requirements. I maintain policy and customer records and coordinate with internal stakeholders to support workflow completion within defined turnaround times.
Previously, as a Customer Service Associate at Teleperformance, I supported customers across multiple channels, resolved concerns, and maintained accurate interaction records. During my internship at Extech Digital, I assisted with digital marketing initiatives and performance analysis, with exposure to SEO, SEM, and campaign planning.
