Puneet Madan
@puneetmadan
I build AI-enabled quality engineering organisations that improve release velocity, reliability, and engineering productivity.
IndiaWhat I'm looking for
At Ontic, I lead Quality Engineering, Automation, and Performance Engineering transformation for a global enterprise SaaS intelligence platform across three core products. I introduced Playwright-based UI and API automation and AI-assisted workflows that reduced test-design effort by 25–30% and accelerated automation by 35–40%.
Across Ola, Swiggy, Grab, Paytm, Junglee Games, Magicbricks, Adobe, and other high-scale platforms, I’ve built and led QE/SDET organisations of 60+ engineers. I’ve delivered 80–90% automation coverage, 99.95%+ payment-platform reliability, zero-incident cloud migration quality, and security remediation for 300+ critical vulnerabilities.
Experience
Work history, roles, and key accomplishments
Led Quality Engineering, Automation and Performance Engineering transformation for a global enterprise SaaS intelligence platform, driving engineering quality across the end-to-end PDLC and distributed release ecosystems. Supported Fortune 500 and enterprise clients across client-dedicated environments and distributed release ecosystems.
Key Impacts
• Led Quality Engineering organisation in d
Led multi-layer QE/SDET organisation across managers, senior leaders and distributed engineering teams across Bangalore and Pune and spanning multiple businesses including Ola Cabs, Commerce and Financial Services, with responsibility for Quality Engineering, Automation, Performance Engineering, Platform Reliability and Cloud Transformation.
Key Impacts
• Led organisational design, capacity pl
Led end-to-end PDLC Quality & Engineering Excellence strategy across Swiggy One, Minis, Handpicked, Insanely Good and CLM, managing an SDET organisation within a platform serving 14M+ users.
Key Impacts
• Built an automation-first quality strategy, achieving 80-90% automation coverage across UI, API, and integration layers.
• Implemented ephemeral test environments and AI-assisted engineering
Led PDLC Quality, Performance Engineering, Platform Reliability, and Release Governance for Grab’s 28M+ user fintech platform. Managed QE/SDET team across Bangalore, Singapore, and Indonesia, supporting Southeast Asia operations.
Key Impacts
• Improved release stability by 35% through intelligent quality gates and automation-led validation.
• Reduced escaped production defects by 25% through
Led end-to-end PDLC Quality Engineering and Performance Engineering for Paytm's high-throughput onboarding ecosystem supporting banking, lending, merchant and fintech integrations, within Paytm's broader payments ecosystem serving 50M+ monthly transacting users and 21M+ merchants.
Key Impacts
• Improved onboarding platform stability to 99.9%+ uptime.
• Built scalable UI/API automation ecosyst
Led QA/SDET organisation, transforming engineering quality across gaming platforms through scalable automation, performance engineering, and release governance for web and mobile.
Key Impacts
• Accelerated release cycles by 50% through scalable automation ecosystems.
• Established CI-driven quality pipelines and reusable automation frameworks.
• Improved gameplay stability through integratio
Led Automation, Performance and Security Testing functions for India's leading real-estate platform, building security testing capability and scalable quality-engineering practices from the ground up.
Key Impacts
• Built the Security Testing practice 0→1, including VA/PT and mobile security validation.
• Identified and drove remediation of 300+ critical security vulnerabilities.
• Establishe
Worked across enterprise platforms, release systems, analytics and automation ecosystems, building engineering automation and productivity solutions supporting large-scale internal platforms.
Key Impacts
• Built end-to-end automation ecosystems across Adobe Forums and internal engineering platforms.
• Automated release management, project management, and testing workflows.
• Improved executi
Worked on regulated gaming platforms for different markets, focusing on functional, integration, system, and jurisdictional validation across multiple gaming ecosystems.
Key Contributions
• Contributed to major gaming releases including Buffalo and Five Dragons
• Validated release readiness, platform stability, and compliance across multiple jurisdictions
• Collaborated with Engineering an
Quality Engineering and automation for Dell EMC Data Domain enterprise storage platforms.
Key Contributions
• Identified 150+ impactful issues across stable enterprise storage products
• Improved coverage and release confidence through scalable automation initiatives
• Built strong domain expertise across enterprise infrastructure platforms
Education
Degrees, certifications, and relevant coursework
Symbiosis Center for Distance Learning
Master of Business Administration (MBA), Post Graduate Diploma in IT
2011 - 2013
MBA (Post Graduate Diploma in IT) through Symbiosis Center for Distance Learning.
Post Graduation - Distance Learning MBA Certification Course
Symbiosis Center for Distance Learning
Master of Business Administration, Information Technology
2011 - 2013
Pursued an MBA with a focus on Information Technology through distance learning.
ITM, Gurgaon, Maharshi Dayanand University
Bachelor of Engineering (B.E.), Computer Science
2006 - 2010
Computer Science Engineering Degree
Maharshi Dayanand University
Bachelor of Engineering, Computer Science
2006 - 2010
Completed a Bachelor of Engineering in Computer Science.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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