At ServiceNow, I own end-to-end Quality Engineering strategy across multiple product lines, from automation roadmaps and CI/CD quality gates to release readiness, risk management, and continuous improvement. I lead and mentor a global QE team of 10+ engineers while scaling enterprise continuous validation.
I've architected UI and API automation with Selenium, REST Assured, Cucumber, Jenkins, Docker, Maven, and Gradle, supporting 30,000+ tests. My work has raised automation coverage from 82% to 95%, cut regression cycles from one week to two days, and improved suite stability from 85% to 99%.
Across Oracle, Planful, MySmartPrice, Temenos, and Progress Software, I've led quality for financial, mobile, web, and microservices platforms. I also use AI-assisted workflows for failure triage, test generation, defect reporting, and test-case review to improve coverage and reduce repetitive QE work.
