Open to opportunities

Ndukwe Chidinma

@ndukwechidinma

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Receptionist focused on outstanding customer service and accurate cash-handling in fast-paced settings.

Nigeria

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What I'm looking for

I’m seeking a dynamic organization where I can apply my customer service, sales, and operations strengths. I want to thrive in a fast-paced environment, manage customer interactions confidently, and handle financial transactions accurately.

I’m a dedicated and adaptable hospitality professional with a diverse background in customer service, sales, and operations. I excel in fast-paced environments, managing customer interactions professionally while keeping front-desk processes smooth.

Across hotel and restaurant roles, I provided exceptional customer service by greeting visitors, addressing inquiries, and supporting a smooth check-in/check-out experience. I also maintained organized records of reservations and client interactions to ensure everything runs reliably.

I’m trusted with financial responsibilities, including processing customer payments accurately and balancing accounts at the end of each shift. I handled high-volume transactions as a cashier and consistently kept my work area clean and organized.

Alongside customer-facing duties, I handled practical administrative support such as scheduling appointments, managing mail, and directing visitors at the reception area. I bring strong communication (verbal & written), teamwork, and proficiency with Ms Excel and Ms PowerPoint to contribute to a dynamic organization.

Experience

Work history, roles, and key accomplishments

Receptionist

Orchid Blossom Hotel

Jan 2025 - Jan 2026 (1 year)

Assisted clients in selecting services and rooms by tailoring options to their preferences. Managed scheduling and mail, while keeping accurate reservation and client-interaction records.

Customer Service Reservation Management Appointment Scheduling Administrative Support Communication Record keeping

Cashier

Merlin Betking

Jan 2023 - Jan 2024 (1 year)

Managed customer transactions and processed payments accurately while maintaining a clean and organized work environment. Booked slips for customers, assisted potential winners, and balanced accounts at the end of each shift.

Cash Handling Payment Processing Account Reconciliation Customer Service inquiry handling Teamwork

Waitress / Cashier

Rodina Restaurant and Bar

Jan 2018 - Jan 2019 (1 year)

Handled cash and card payments for high-volume orders while delivering food service to customers. Took inquiries, resolved payment-related issues, and helped customers choose meals based on their preferences.

Order Taking Food Service Cash Handling Card Payment Customer Service Customer Preference Matching Teamwork

Waitress

Mama Calabar Kitchen

Jan 2017 - Jan 2018 (1 year)

Took customer orders accurately and served food and beverages to ensure customer satisfaction. Managed table settings and cleared tables properly during service.

Order Taking Food Service Customer Satisfaction Customer Service Table Clearing Communication

Receptionist

Benzin Hotel Limited

Jan 2026 - Present (5 months)

Provided exceptional customer service by greeting visitors, addressing inquiries, and ensuring smooth check-in and check-out. Maintained organized records of reservations and shared information about hotel services and local attractions.

Customer Service Front Desk Operations Reservation Management Check Out Record keeping Communication

Receptionist

Clara Chambers

Jan 2015 - Present (11 years 5 months)

Managed front desk operations by greeting visitors, directing them appropriately, and handling incoming and outgoing mail and deliveries. Scheduled appointments and supported day-to-day reception needs.

Front Desk Operations Appointment Scheduling Communication Customer Service Administrative Support Record keeping