Open to opportunities

Priyesh Raghuwanshi

@priyeshraghuwanshi

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Experienced Amazon Seller Support Executive with a track record of results.

India

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What I'm looking for

I am looking for a role that challenges me and allows for professional growth.

I am an experienced Amazon Seller Support Executive with over 1 year and 9 months of dedicated service in resolving queries for Amazon sellers. My expertise lies in providing exceptional support through both email and phone communication, achieving a remarkable 100% query resolution rate. I pride myself on my strong communication skills and analytical abilities, which have enabled me to effectively manage inquiries and deliver solutions promptly.

During my tenure at Concentrix, I honed my skills in BPO operations and non-voice processes, while also demonstrating my capability in team management. I have successfully led a high-performing team, ensuring that we consistently meet and exceed performance targets. I am now seeking opportunities to leverage my hard work and skills to drive results in a new role.

Experience

Work history, roles, and key accomplishments

Amazon Seller Support Executive

Concentrix Daksh Services India Private Limited

Jul 2022 - Apr 2024 (1 year 9 months)

Resolved inquiries from Amazon sellers promptly and effectively through email and phone communication, achieving a 100% query resolution rate. Managed a high-performing team and demonstrated expertise in BPO operations management.

Communication Skills BPO MS Office Excel Team Management Analytical Skills Customer Support

Education

Degrees, certifications, and relevant coursework

Teerthanker Mahaveer University

Bachelor of Technology, Mechanical Engineering

Completed a Bachelor of Technology degree with a specialization in mechanical engineering. The curriculum covered fundamental principles of mechanical systems, including thermodynamics, fluid mechanics, and machine design.