Open to opportunities

Priyanka Selvam

@priyankaselvam

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Global transformation leader delivering complex programs across industries.

Canada

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What I'm looking for

I seek senior roles driving enterprise transformation where I can lead cross-functional programs, optimize processes, deliver measurable business outcomes, and mentor teams in a collaborative, change-focused culture.

I am a global transformation leader with 12+ years delivering complex programs up to $60M across Airline/Aviation, Retail, Technology, Financial Services, Healthcare, Telecommunication, and Public Sector.

I bridge strategic vision and tactical execution, building program governance, financial models, and enterprise roadmaps while managing vendor relationships, contracts, and cross-functional stakeholders.

My work has driven measurable impacts — accelerating program timelines, increasing adoption and revenue, reducing costs, and improving customer experience through technology and process excellence.

I hold multiple certifications including Six Sigma Black Belt, TOGAF, Prosci, SAFe SPC, AWS Cloud Practitioner, CSM and CSPO, and I focus on portfolio management, process improvement, enterprise systems, and organizational transformation.

Experience

Work history, roles, and key accomplishments

Current

Senior Program Management Consultant

Current

WestJet

Jan 2025 - Present (8 months)

Led a $60M Guest Experience program for IFEC and aircraft certification, accelerating IFEC delivery to May 2026, reducing installation time per aircraft and enabling free Wi‑Fi for loyalty members across planned fleet rollouts.

Program Management Vendor Management Aircraft Certification Stakeholder Management Financial Planning MRO Coordination

Program Management Consultant

Sobeys

Jan 2024 - Dec 2025 (1 year 11 months)

Led a $48M Guest Experience program across 1,600 stores integrating SAP CAO/DSD, LMS deployment and ESLs, delivering labor and pricing efficiencies and driving BYOD and training adoption.

Program Management SAP CAO DSD Electronic Shelf Labels Change Management

Project Management Consultant

BC Housing

Nov 2022 - Nov 2023 (1 year)

Led a $24M digital transformation for cashflow and financial forecasting, implementing Jedox and improving forecasting accuracy and report generation cadence while negotiating implementation MSAs.

Digital Transformation Jedox Financial Forecasting Change Management Budgeting Stakeholder Management

Senior Project Management Consultant

Lululemon

Sep 2021 - Sep 2022 (1 year)

Led a $36M GEC program and ERP initiatives including Dynamics 365 deployments, Omnichannel contact center integrations and loyalty/digital gift card launches, reducing vendor costs and improving CSAT.

Dynamics 365 Program Management Operational Excellence Analytics

Project Management Consultant

Nuance Communications

Jun 2021 - Oct 2021 (4 months)

Managed M&A-related GRC workstreams focused on HIPAA and PCI DSS compliance, enterprise data governance and risk remediation roadmaps post-merger with Microsoft.

GRC HIPAA PCI DSS Data Governance Risk Management M&A

Lead, Product Management

Just Eat Takeaway

Sep 2020 - May 2021 (8 months)

Led digital transformation across multiple markets, launching ANZ market operations and implementing PCI DSS‑compliant payments and scalable AWS multi‑tenant architecture to drive revenue and NPS improvements.

Product Management Digital Transformation AWS PCI DSS Payments

Senior Product Manager

Cogeco

Sep 2019 - Sep 2020 (1 year)

Led contact center digital transformation for 2M customers and 1,300 agents, implementing Five9, IEX and Aspect Noble to increase self‑service and improve scheduling accuracy and AHT.

Five9 Digital Transformation Performance Metrics

Product Manager

OneSpan

May 2019 - Aug 2019 (3 months)

Managed digital transformation engagements with financial and government clients, delivering adaptive authentication and e‑signature solutions while meeting SOX, ADA and WCAG 2.1 AA standards.

Product Management Authentication E Signature Solutions ADA Go To Market

Senior Project Manager

American Credit Acceptance

Apr 2016 - Apr 2019 (3 years)

Managed $12M digital transformation for e‑contracting and ITSM, integrating LOS, IAM and CI/CD pipelines to reduce contract funding time, speed deployments and improve uptime and resolution times.

Project Management E Contracting IAM CI CD Microsoft Dynamics 365 Azure

Digital Transformation Lead

Medical Center Health System

Apr 2014 - Mar 2016 (1 year 11 months)

Led EHR and healthcare information management transformation, implementing Epic and other clinical systems to modernize HIM workflows and data reporting.