Open to opportunities

Hemant Mistry

@hemantmistry

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Senior Program/Project Manager specializing in Salesforce, FinTech, and complex CRM/ERP transformations.

Canada

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What I'm looking for

I seek senior roles leading Salesforce/CRM or FinTech transformation programs where I can drive cross-functional delivery, stakeholder trust, regulatory compliance, and measurable business value.

I am a Senior Program and Project Manager with over 12 years' experience delivering Salesforce, CRM, ERP and FinTech implementations across enterprise and regulated environments. I drive cross-functional teams, manage stakeholder engagement at executive levels, and simplify technical detail to produce on-time, on-budget outcomes for clients including Fortune 500 accounts.

My background includes leading multi-cloud Salesforce implementations, large-scale data migrations, regulatory change programs and M&A integrations. I combine Agile and traditional delivery approaches, strong risk and vendor management, and proven success in accelerating time-to-value while improving data quality and compliance.

Experience

Work history, roles, and key accomplishments

Current

Project Management Consultant

Current

Elevate Consulting

Apr 2023 - Present (2 years 8 months)

Senior consultant managing multi-cloud Salesforce implementations (Sales, Service, Experience Clouds) and SaaS migrations, leading global cross-functional teams to accelerate time-to-value and improve data quality during legacy CRM decommissions.

Salesforce Data Migration SaaS Implementation Stakeholder Management Agile Solution Architecture Change Management Program Delivery

Senior Technical Project Manager

VML MAP

Dec 2023 - Oct 2024 (10 months)

Led end-to-end Salesforce Financial/Revenue Cloud and data migrations for large accounts (Ford, Coca-Cola), coordinating integrations, compliance modelling and regulatory workflow development to improve risk management and project delivery.

Salesforce Cloud Data Migration Integration Regulatory Compliance Agile Requirements Gathering Stakeholder Management Project Planning

Senior Project Manager

Arc'teryx

Apr 2023 - Jul 2023 (3 months)

Managed Salesforce Data and Marketing Cloud migration engagements, creating project plans, coordinating internal integrations and optimizing Marketing Cloud automations to improve campaign efficiency and stakeholder alignment.

Salesforce Marketing Cloud Data Cloud Project Planning Integration Automation Stakeholder Management Agile

Salesforce Program Manager

Salesforce

Jan 2020 - Apr 2023 (3 years 3 months)

Program/project manager across Marketplace Strategy & Operations and Treasury Finance Operations, delivering CPQ/Revenue Cloud and CRM integrations, managing complex cross-functional programs and M&A technology integrations to ensure on-time, on-budget delivery.

Salesforce CPQ Project Management M&A UAT Stakeholder Management Roadmapping Technical Requirements

Program Manager

Veer Corp Consulting

Feb 2015 - Oct 2019 (4 years 8 months)

Led global CRM/ERP implementation (Microsoft Dynamics 365/Infor M3) for CPG client with a $10M budget, managing vendor risk, resource planning and MI reporting to support a successful go-live.

Program Management Dynamics 365 Vendor Risk Management Resource Planning Stakeholder Management Risk Frameworks

Risk & Control Project Manager

Barclays Bank

Developed Operational and Enterprise Risk Management frameworks including RCSA and KRI reporting, focusing on PSD2/payments, AML and BCBS239 data requirements to strengthen controls and regulatory compliance.

Risk Management RCSA Controls PSD2 AML BCBS 239 KRI Reporting Excel Tableau

Program Project Manager

Rolls-Royce

Managed major IT transformation and CRM/ERP implementations in aerospace with a >$17M budget, leading engineering teams, implementing risk frameworks, and delivering financial reporting including Earned Value Analysis to boards and regulators.

Program Management CRM Budget Management Risk Frameworks Team Leadership Stakeholder Management

Program Project Manager

Deutsche Bank

Delivered legal risk management projects within 3LoD, managing a team of project managers and analysts, developing MI packs for regulators and updating business cases for LRM, AML and CAB initiatives.

Legal Management Team Management Regulatory Reporting Contract Negotiation Stakeholder Management