priyanka manugade
@priyankamanugade
Governance-focused Business Analyst specializing in risk, controls, and process compliance.
IndiaWhat I'm looking for
I’m a Governance, Risk, and process-oriented Business Analyst with 8+ years of experience across eCommerce operations, workflow management, operational controls, data validation, quality assurance, and structured operational environments. In my Senior BA role, I supported governance-oriented workflows with risk-aware process validation, issue escalation, and control-focused process management, while coordinating closely with stakeholders, engineering, and business teams.
I also bring strong policy and compliance discipline from working in a highly SOP-driven environment at Amazon Development Centre India. I’ve maintained operational trackers, escalation logs, governance records, and audit-ready reporting, and I’ve worked across third-party platforms, integrations, and APIs including Shopify, WooCommerce, Magento, Google Merchant Center, and Meta Commerce—while growing deeper exposure to GRC, TPRM, vendor risk, and control assurance.
Experience
Work history, roles, and key accomplishments
Senior BA (E-Commerce GRC)
Cube 27 IT Pvt Ltd
Mar 2022 - Aug 2025 (3 years 5 months)
Supported governance-oriented e-commerce workflows with operational controls, risk-aware process validation, issue escalation, and process compliance. Maintained governance records and operational trackers to support audit readiness and coordinated remediation with stakeholders and engineering teams.
Operated in a policy-driven environment under strict SOPs and compliance requirements while handling sensitive customer data (PII) with defined access controls. Performed validation checks to mitigate refund abuse, transaction discrepancies, and operational fraud risk, escalating high-risk cases with audit traceability and accurate documentation.
Education
Degrees, certifications, and relevant coursework
DKTE College Of Engineering
Bachelor of Engineering, Computer Science
Earned a B.E. in Computer Science, providing a foundation in core computing concepts.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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