Sanjana Jannu
@sanjanajannu
I review high-volume user content, enforce platform policies, and maintain 97%+ accuracy in Trust & Safety operations.
IndiaWhat I'm looking for
At Genpact, I review 400–600+ pieces of user-generated content daily, enforcing platform policies while maintaining 97%+ accuracy and meeting SLA/TAT targets.
I'm focused on Trust & Safety operations including risk assessment, fraud detection, hate speech review, misinformation analysis, sensitive-content handling, quality assurance, and data annotation. I escalate high-risk cases, protect data privacy and confidentiality, and collaborate with QA teams to improve review consistency.
Experience
Work history, roles, and key accomplishments
Content Moderator
Genpact
Jul 2024 - Present (2 years 1 month)
Reviewed 400–600+ pieces of user-generated content daily, achieving 97%+ accuracy while meeting SLA/TAT targets. Escalated high-risk cases and handled sensitive content professionally.
Education
Degrees, certifications, and relevant coursework
Vaagdevi College of Engineering
Master of Computer Applications, Computer Applications
2023 - 2025
Grade: 8.5 CGPA
Pursued Master of Computer Applications with a CGPA of 8.5.
Padmavathi Degree College for Women
Bachelor of Science, Computer Science
2020 - 2023
Grade: 7.5 GPA
Completed Bachelor of Computer Science with a GPA of 7.5.
Sri Medha Junior College
Intermediate, Mathematics, Physics, Chemistry
2018 - 2020
Grade: 7.5 GPA
Completed Intermediate in MPC with a GPA of 7.5.
Learners Land High School
Secondary School Certificate, General Studies
Grade: 8.3 GPA
Completed SSC with a GPA of 8.3.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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